Vegan Wholesaler Ltd is responsible for ensuring compliance with the Data Protection Requirements and with this policy.
Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to your usual contact at the Company; if you are unsure who to contact, then write or call the team: 02071172611 (Monday to Friday from 9am to 5pm).

Personal data means data (whether stored electronically or paper based) relating to a living individual who can be identified directly or indirectly from that data (or from that data and other information in our possession).
Processing is any activity that involves use of personal data. It includes obtaining, recording, holding or transferring data; organising, amending, retrieving, using, disclosing, erasing or destroying it.

As your data controller, we will ensure that your personal data is:

• Processed fairly, lawfully and in a transparent manner.
• Collected for specified, explicit and legitimate purposes and any further processing is completed for a compatible purpose.
• Adequate, relevant and limited to what is necessary for the intended purposes.
• Accurate, and where necessary, kept up to date.
• Kept in a form which permits identification for no longer than necessary for the intended purposes.
• Processed in line with the individual’s rights and in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.
• Not transferred to people or organisations situated in countries without adequate protection and without firstly having advised the individual.

The Data Protection Requirements are not intended to prevent the processing of personal data, but to ensure that it is done fairly and without adversely affecting the rights of the individual.
In accordance with the Data Protection Requirements, we will only process personal data where it is required for the following lawful purposes: where the processing is necessary for performing a contract with the individual, for compliance with a legal obligation, in the legitimate interests of the business, or where the individual has given their consent.

We have in place detailed policies and procedures for all categories of data subjects. These will be kept up to date with all Data Protection requirements and are available to data subjects upon request.

We will ensure that personal data we hold is accurate and kept up to date. We will check the accuracy of any personal data at the point of collection and at regular intervals afterwards. We will take all reasonable steps to amend or destroy inaccurate or out-of-date data.

We will not keep personal data longer than is necessary for the purpose or purposes for which it was collected. We will take all reasonable steps to destroy, or erase from our systems, all data which is no longer required.

We will process all personal data in line with data subjects’ rights, in particular their rights to:

• Confirmation as to whether or not personal data concerning the individual is being processed.
• Request access to any data held about them.
• Request rectification, erasure or restriction on processing of their personal data.
• Lodge a complaint with a supervisory authority.
• Data portability.
• Object to processing, including for direct marketing.
• Not be subject to automated decision making including profiling in certain circumstances.

We take appropriate and adequate security measures against unlawful or unauthorised processing of personal data, and against the accidental or unlawful destruction, damage, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed.
We have in place industry-standard procedures and technologies to maintain the security of all personal data from the point of the determination of the means for processing and point of data collection to the point of destruction. Additionally, we use a secure connection when collecting personal financial information from you, which conforms to PCI standards. All forms which request direct debit or bank details use the SSL (Secure Sockets Layer) protocol for encryption.
Wherever possible, we will store all personal data inside the European Economic Area (EEA). Any time that data is transferred outside the EEA, we ensure that exactly the same provisions on data security and processing are applied.

We have introduced a clearly outlined new privacy protections for users, and we'll explain them below:
Right to rectification – You can ask that their information be updated or corrected.
Right to be forgotten – You can ask that their information be permanently deleted.
Right of portability – You can ask to have their information transferred to another organisation.
Right to object – You may seek to prohibit certain uses of their personal data.
Right of access – You have the right to know what personal data that’s been collected about them and how it’s being used.

Our Privacy Policy may change from time to time. The amended version will be published on our website and any significant changes will be communicated to you either on the website or directly. This will replace any previous privacy policy.